Introduction

As digital transformation accelerates, organisations are increasingly turning to AI-driven automation to eliminate inefficiencies, streamline processes, and boost productivity. The Microsoft Power Platform, powered by AI Builder, Power Automate, and Copilot is enabling businesses to automate manual workflows faster than ever before, without the need for complex coding.

This post explores how companies are modernising operations using low-code AI and achieving immediate value across departments.

1. Eliminating Manual Work Through AI Builder

AI Builder allows organisations to infuse intelligence into everyday processes by analysing documents, recognising patterns, and making predictions automatically.

Example:

A logistics company used AI Builder’s document processing model to extract data from invoices and delivery receipts. What previously required hours of manual entry was now completed instantly, reducing administrative workload by 60% and improving data accuracy.

AI Builder makes it possible for any team to implement machine learning—no data science background required.

2. Accelerating Workflow Automation with Power Automate

Power Automate helps organisations automate repetitive, time-consuming tasks that slow down operations. By connecting systems like SharePoint, Dynamics 365, Outlook, and Teams, businesses can build end-to-end workflows in minutes.

Example:

A UK retail chain automated stock replenishment notifications, email responses, and compliance checks. This reduced operational bottlenecks and cut manual intervention by 50%, allowing teams to focus on higher-value tasks.

With AI suggestions and automation recommendations, teams can now build smarter workflows faster.

3. Boosting Productivity with Microsoft Copilot

Microsoft Copilot brings conversational AI into daily operations, enabling users to generate flows, summarise data, and automate tasks simply by typing natural language prompts.

Example:

A finance department used Copilot in Power Automate to generate flows that approved expense claims, checked policy compliance, and posted updates in Teams. This increased processing speed and reduced human errors across the entire approval cycle.

Copilot ensures automation becomes accessible to every employee not just developers.

4. Reducing Operational Bottlenecks Across Departments

By combining AI Builder, Power Automate, and Copilot, businesses can dramatically reduce delays caused by manual processes. From HR onboarding to invoice management, customer service, and supply chain operations, AI-powered workflows accelerate productivity across the organisation.

Example:

A professional services firm replaced manual timesheet reminders, approval routing, and reporting with AI-powered automation. As a result, they reduced process delays by 35% and improved visibility into project operations in real time.

Low-code AI allows organisations to scale automation quickly and efficiently.